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Privacy Policy

TWH Quality Services > Privacy Policy

In compliance with Data Protection regulations and considering the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated 27 April 2016, regarding the protection of natural persons with respect to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC, especially Articles 13 and 14, the following is an informative table where you can learn about all the relevant elements related to the processing of your data:



DPD CONTACT: dpd@sic-consulting.es


The provided data will be used to carry out the contracted service.

∙ To send you information about the various services and products organised by RESERVA TRANSFER C.I.M.U.336.m

∙ In order to improve our services and offer you a personalised offer according to your preferences and interests, you are given the option to receive commercial communications related to the services offered by this company, as well as offers and promotions, creating a profile based on the information supplied about your consumption habits.

∙ Data will be kept for the duration of the contractual relationship or, failing that, as long as you do not revoke your consent to this processing.

∙ Further processing beyond those indicated in this relationship is not anticipated.


∙ The legal basis for processing your data is the execution of the service contract, which is developed according to the terms and clauses indicated therein or the legitimate interest determined by a prior assessment, as the case may be. In this respect, the withdrawal of your consent cannot condition such execution, as long as the contract remains in force, and the processing of your data is necessary for its effective fulfilment.

∙ Express consent from the data owner

∙ Legitimate consent duly weighed and argued.


∙ Your data will be communicated internally between the different offices of the company to carry out the appropriate procedures and administrative processes. ∙ International transfers of your data are not foreseen


∙ In addition to the rights of access, rectification, cancellation or deletion, you have the right to port your data and to receive clear and transparent information about the processing carried out on them. You have the right to make any claim you deem appropriate to the national Control Authority, the Spanish Data Protection Agency (AEPD), which provides users with the appropriate means to carry out this procedure. More information can be found here: https://www.agpd.es/portalwebAGPD/CanalDelCiudadano/i ndex-ides-idphp.php. Similarly, you can request the appropriate forms or application templates by contacting our Data Protection Officer, at the following address: dpd@sic-consulting.es

In compliance with the duty of information contained in Article 10 of Law 34/2002 of 11 July, on Services of the Information Society and Electronic Commerce, the following data is reflected: The owner of this web is located at RESERVA TRANSFER C.I.M.U.336.m, C/ RAMÓN GAYA Nº3, 30110-CABEZO DE TORRES (MURCIA), CIF: B73774713. Contact mailbox: info@twhqualityservices.com

2. As the responsible holder of the automated files derived from said website, RESERVA TRANSFER wishes to inform visitors and users of its website about its policy of protection and processing of personal data, which will be applicable in case users decide to fill out any form on www.twhqualityservices.com where personal data is collected, notwithstanding the provisions of the Privacy Clause applicable to each specific form. In any case, RESERVA TRANSFER C.I.M.U.336.m guarantees at all times the full and complete compliance with the obligations set forth by Regulation (EU) 2016/679 of the European Parliament and of the Council, dated 27 April 2016, regarding the protection of natural persons with respect to the processing of personal data and the free movement of such data, as well as the rest of the development regulations. 3. Personal data provided by users or visitors of the web will be included in an automated file whose Controller is RESERVA TRANSFER with the purpose of facilitating access to the contents offered through the website; to provide, manage, administer, expand and improve the services and/or contents offered on the site; to adapt these services to the preferences and tastes of the users; to study the use of the services by the users and visitors; to manage incidents and maintenance of the website; as well as for advertising and commercial prospecting purposes regarding products and services of RESERVA TRANSFER. They may be transferred to third-party companies in order to offer them the requested services or information, therefore you expressly accept the possible transfer of data to third parties.

4. RESERVA TRANSFER will inform users and visitors of the page about the obligation or not to provide all and each of the personal data requested in the access and registration forms to the services and/or contents offered on the website. The notice will be given at the time of collection through visual alerts such as pop-up windows, placing asterisks or symbols next to the requested data, or similar means to those previously mentioned. In any case, refusal to provide the requested personal data, the delivery of inaccurate or incomplete data, could lead to inadequate, inefficient, defective, or non-provision of the services and/or contents offered to the users and visitors.

5. RESERVA TRANSFER will ask the users and visitors of the website for their express authorization in each form they fill out for the transfer of the personal data provided to the entities belonging to RESERVA TRANSFER for the sending of information and advertising. The visitor and/or user may object to this transfer both in the form that must be initially completed, as well as at any subsequent time, sending in the latter case, their request to the contact email: info@twhqualityservices.com

6. RESERVA TRANSFER may modify this Privacy Policy in response to legislative requirements, regulations or with the purpose of adapting said policy to the instructions issued by the Spanish Data Protection Agency, therefore users are advised to visit it periodically.

7. RESERVA TRANSFER is fully aware of the use and treatment that must be given to personal data that may be required or that may be obtained from users on its web pages in order to manage the services offered or to send them commercial communications of products or services that may be of their interest.

8. RESERVA TRANSFER will adopt the necessary technical and organisational measures to guarantee the security of personal data and thus prevent their alteration, loss, processing or unauthorized access, taking into account the state of technology in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, dated 27 April 2016, regarding the protection of natural persons with respect to the processing of personal data and the free movement of such data.

9. Users will respond, in any case, for the veracity of the data provided and are responsible for communicating to RESERVA TRANSFER any modification in them, leaving RESERVA TRANSFER exempt from any type of responsibility in this regard through the contact email: info@twhqualityservices.com

10. Users have recognized and may exercise the rights of access, deletion and forgetting, rectification, portability and limitation of processing, through written communication to the addresses indicated in each case or to the address: info@twhqualityservices.com

11. RESERVA TRANSFER will not send unsolicited or previously consented messages nor will it send unsolicited or previously consented electronic message chains. RESERVA TRANSFER informs users that they may object to the sending of commercial messages by following the instructions indicated in each case or by communicating it in writing to the contact email: info@twhqualityservices.com

12. Regarding the personal data of minors under 18 years of age, RESERVA TRANSFER will never use these data for purposes inappropriate for the minor’s age, but will do so in accordance with the age, knowledge, and maturity of this target audience, and will never collect data related to the economic situation or the privacy of the family members. RESERVA TRANSFER will provide parents or guardians with the possibility to exercise the rights of access, cancellation, rectification and opposition of the data of their children or wards and will encourage minors to consult with them before providing data. In the case of minors under 14 years of age, they must provide RESERVA TRANSFER with written authorization from their parents, guardians or legal representatives, consenting to the processing of their data.